Administrator - Maidstone

Ref: 490 Date Posted: Thursday 12 May 2022
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Venrec are pleased to be recruiting on behalf of our client based in Maidstone, Kent for an  Administrator/Receptionist to join their health centre 

The role entails: 

  • Opening and unlocking the practice 
  • Monitoring the practice appointments system 
  • Dealing with confidential information
  • Ensuring that health and safety guidelines are followed
  • Dealing with all requests for appointments or visits (both in-person and by Telephone) - ensuring that all requests are directed to the appropriate healthcare professional
  • Dealing with any repeat prescription queries and requests 
  • Filing 
  • Dealing with any requests from other members of staff and patients 
  • Liaising with the Ambulance service for any urgent referrals 
  • Escalating any complaints to the Team Leader or Operations Team Manager 
  • Registering new patients, temporary residents and immediately necessary patients 
  • Organising any referrals to District Nurses, Rapid Response when necessary 
  • Taking payments for non NHS services 
  • Ensuring that the reception area is kept clean and tidy 
  • Relaying patients results 

The successful candidate will have the following skills and experience: 

  • Previous experience working as an administrator or receptionist within a Healthcare setting would be beneficial 
  • Experience working within admin
  • The ability to follow instructions and processes 
  • Excellent communication skills, both written and verbal 
  • Excellent time management skills 

The salary for this position is based on an hourly rate of £9.50 per hour. Our client is happy for this position to be full time or part time.