Venrec are pleased to be recruiting on behalf of our client based in Maidstone, Kent for an Administrator/Receptionist to join their health centre
The role entails:
- Opening and unlocking the practice
- Monitoring the practice appointments system
- Dealing with confidential information
- Ensuring that health and safety guidelines are followed
- Dealing with all requests for appointments or visits (both in-person and by Telephone) - ensuring that all requests are directed to the appropriate healthcare professional
- Dealing with any repeat prescription queries and requests
- Filing
- Dealing with any requests from other members of staff and patients
- Liaising with the Ambulance service for any urgent referrals
- Escalating any complaints to the Team Leader or Operations Team Manager
- Registering new patients, temporary residents and immediately necessary patients
- Organising any referrals to District Nurses, Rapid Response when necessary
- Taking payments for non NHS services
- Ensuring that the reception area is kept clean and tidy
- Relaying patients results
The successful candidate will have the following skills and experience:
- Previous experience working as an administrator or receptionist within a Healthcare setting would be beneficial
- Experience working within admin
- The ability to follow instructions and processes
- Excellent communication skills, both written and verbal
- Excellent time management skills
The salary for this position is based on an hourly rate of £9.50 per hour. Our client is happy for this position to be full time or part time.