Senior IT Infrastructure Engineer - Maidstone

Ref: 83 Date Posted: Thursday 19 Nov 2020
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Venrec are pleased to be recruiting on behalf of our client for a Senior IT Infrastructure Engineer to join their successful IT support company based in Maidstone. 

This role entails

  • Providing excellent customer service to clients
  • Develop longstanding relationships with clients
  • Providing solutions to complex technical problems 
  • Working as part of a team to ensure that all client issues are dealt with in a timely manner. 
  • Generating proposals for the sales team
  • Monitor data centre services' performance, availability and reliability. Resolve any predicted issues before they become critical. 
  • Provide 3rd line complex technical support and troubleshooting to resolve issues escalated within the team or help desk

A successful candidate will have the following skills 

  • Ability to work both independently and as part of a team
  • Confidence speaking to clients
  • High level knowledge of all common Microsoft server and desktop platforms and have proven experience with Office 365 - both configuration and deployment
  • Strong understanding of VPN technologies 
  • Strong Cisco CLI skills (IOS, IOS XR and ASA)
  • Advanced networking skills for switching, routing and security
  • Experience with Linux - primarily around LAMP servers
  • Experience with VOIP solutions and supporting infrastructure 

The salary for this role is up to £55,000 depending on experience